1. Introduction
Welcome to Exciro.com (know as "eX' Ciro") (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, services, and applications (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
2. Use of Services
2.1 Eligibility
To use our Services, you must be at least 18 years old and capable of entering into a legally binding contract. By using our Services, you represent and warrant that you meet these eligibility requirements.
2.2 Account Registration
You may be required to create an account to access certain features of our Services. You agree to provide accurate, complete, and up-to-date information when registering for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2.3 Prohibited Conduct
You agree not to use our Services for any unlawful or prohibited purpose. You agree not to:
- Use the Services in any manner that could damage, disable, overburden, or impair our servers or networks.
- Interfere with any other party’s use and enjoyment of the Services.
- Attempt to gain unauthorized access to any portion of the Services, other accounts, or any systems or networks connected to the Services.
- Use any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission.
- Post, transmit, or otherwise make available any content that is illegal, harmful, threatening, abusive, defamatory, obscene, invasive of another’s privacy, or otherwise objectionable.
3. Services Provided
3.1 Virtual Assistant Services
Our Services provide virtual assistant services, including but not limited to administrative support, customer service, and task management. The specific scope of services provided will be determined based on the agreement between you and Exciro.com (know as "eX' Ciro").
3.2 Service Limitations
We make reasonable efforts to ensure that our Services are available at all times. However, we do not guarantee that the Services will be uninterrupted or error-free, and we reserve the right to suspend or discontinue any part of the Services at any time without notice.
3.3 Third-Party Services
Our Services may include access to third-party services or integrations. We do not endorse or assume any responsibility for third-party services. Your use of third-party services is at your own risk and is subject to the terms and conditions of those third parties.
4. Fees and Payment
4.1 Service Fees
You agree to pay all applicable fees for the Services as described on our website or in a separate agreement. Fees are subject to change at our discretion. We will provide notice of any fee changes before they take effect.
4.2 Payment Terms
Payment for the Services is due in advance unless otherwise agreed upon. We accept various payment methods, including credit/debit cards and other payment processors. By providing payment information, you authorize us to charge your payment method for the agreed-upon fees.
4.3 Late Payments
If your payment is declined or late, we reserve the right to suspend or terminate your access to the Services. We may charge interest on overdue amounts at a rate of 1.5% per month or the highest rate allowed by law, whichever is lower.
5. Intellectual Property
5.1 Ownership
All content, materials, and intellectual property associated with the Services, including but not limited to text, graphics, logos, software, and trademarks, are owned by Exciro.com (know as "eX' Ciro") or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal or business purposes in accordance with these Terms.
5.2 Restrictions
You agree not to copy, modify, distribute, sell, or lease any part of the Services or content without our prior written consent. You may not reverse engineer, decompile, or disassemble any part of the Services.
5.3 User-Generated Content
If you submit any content to the Services, including but not limited to feedback, suggestions, or data, you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.
6. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Termination
7.1 Termination by You
You may terminate your account at any time by contacting us. Upon termination, you must cease all use of the Services and delete any copies of materials obtained through the Services.
7.2 Termination by Us
We reserve the right to terminate or suspend your account and access to the Services at any time, with or without notice, for any reason, including but not limited to your violation of these Terms.
7.3 Effect of Termination
Upon termination, all licenses and rights granted to you under these Terms will immediately cease. Any provisions of these Terms that by their nature should survive termination will survive.
8. Disclaimers and Limitation of Liability
8.1 Disclaimers
The Services are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied. We do not warrant that the Services will meet your requirements, be error-free, secure, or operate without interruption. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise.
8.2 Limitation of Liability
In no event shall Exciro.com (know as "eX' Ciro"), its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from or related to the Services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Exciro.com (know as "eX' Ciro"), its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or related to your use of the Services, your violation of these Terms, or your violation of any third-party rights.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms are governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles.
10.2 Dispute Resolution
Any disputes arising out of or related to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [City, State], and the decision of the arbitrator shall be final and binding. Each party shall bear its own costs of arbitration.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website or through other communication channels. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
12. Miscellaneous
12.1 Entire Agreement
These Terms constitute the entire agreement between you and Exciro.com (know as "eX' Ciro") regarding the use of the Services and supersede any prior agreements between you and us.
12.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
12.3 Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
12.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without notice.
12.5 Contact Information
If you have any questions or concerns about these Terms, please contact us at [Email Address: info@exciro.com] or [Mailing Address: 3250 Bonita Beach Road Suite 205-556 Bonita Springs, FL 34134 USA].
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.